- We offer FREE standard shipping (3-6 days) for all orders within the US.
We are also working very hard to make free worldwide delivery available because we know how much it means to you. So stay tuned and we'll keep you posted when that day comes.
- Standard and Express delivery services are available for most of the countries that we ship to. Once you have entered the delivery address, you'll be able to see the available delivery services.
- Tracking is available on some Standard Delivery services and on all Express Delivery services. You will receive a shipping confirmation email from the warehouse with a tracking link for your parcel so you can follow its journey.
- Once your order has arrived in your country, it will be passed on to an internal postal service, according to standard delivery procedures.
- Please be advised that on any public holiday dates in your country, deliveries will not be made. In this instance, please expect your order to arrive the next business day.
We aim to meet these delivery times but during busy periods (including sale) deliveries may take a little longer. Occasionally tech updates to our systems or force majeure events, such as extreme weather conditions, will mean that these delivery services aren’t available, or that order cut-off times need amending and/or delivery times need to be extended. However, we will always work hard to keep these temporary changes to a minimum. The Cat Lab cannot be held liable for any parcels that are lost or stolen as a result of any specific delivery instructions left for the carrier.